Stranded KLM passengers to receive €600 compensation

Source: Shiela Tamakloe | JoyBusiness
Date: 7th-january-2018 Time:  4:10:41 pm

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KLM passengers who were left stranded at the Kotoka International Airport on Saturday night, are to receive 600 euros as compensation.

The passengers were apparently unable to fly on the scheduled KLM flight on January 6, 2018, due to an overbooked flight.

The Ghana Country manager for KLM Royal Dutch Airlines, Dick van Nieuwenhuyzen, confirmed that the airline had been over-booked, which affected 16 passengers.  He explained that three of the passengers were booked into a hotel, whilst the rest went back home.

Commenting further on the issue, Dick van Nieuwenhuyzen refuted claims that the affected passengers were only given 50 Cedis as compensation.  He explained that the money was rather given to those affected as transportation costs.

He added that 600 euros, as compensation, will be given to each of the 16 affected passengers, who have been booked to fly out tonight, Sunday, January 7.

European Law for air passengers, EC Regulation 261/2004, allows passengers to claim compensation of up to 600 euros (£450) from KLM Royal Dutch Airlines if such incidences, such as overbooking or flight cancellations occur.

Such incidents and other recent events involving Tap Portugal and Africa World Airlines, bring to the fore the pressing need for the bill on passenger rights in Ghana, to be passed. 

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